JT

General

What currency are the price in?

All price are in United States Dollars (USD).

What payment(s) do you accept?

We accept most major cards like Mastercard, Visa, Amex via Paypal. For customers without PayPal, you can guest checkout with any debit/credit card

Do you accept returns?

Due to the nature of the business, we are not able to accept returns.

Digital Product

Will I get my Digital Product immediately?

Yes. Once you check out, a page will appear with the Digital Product link to the file.

An email will also be sent to you with the link.

Alternatively, if you have an account, you can access the file through My Account.

Will my Digital Product expire?

Yes. Your Digital Product will expire 365 days after your purchase. Please download the product beforehand.

Order and Shipping

How long will it take for my order to reach me?

Your order will be processed within 1 to 3 business days unless we are attending a convention. In that case, your order will only be processed once we reach back home.

Delivery within Asia will take around 5-15 days while the USA, Europe, and the Rest of the World will take around 15-35 days.

However, delays can occur due to events that are outside our control so we seek your understanding if your order arrives later than the stipulated date.

Shipping Information

Most orders will be processed and shipped within two business days, subject to courier availability. For example, if you placed an order on Saturday, your order will be shipped out on either Monday or Tuesday.

Please be aware that some countries may incur an additional customs fee on arrival, which you will have to pay in order for customs to release your package.

My order has not arrived yet. What do I do?

Please do wait until up to 60 days if your order does not reach you by the estimated date. If your order does not reach you after 60 days, please contact us at hello@juritraustur.com

EU VAT tax information

From July 1, the EU will impose VAT taxes on all shipment coming from non-EU countries. Previously, packages under 22 euros were exempted from VAT. Going forward, customers from the EU countries listed below will now be required to pay VAT to their respective postal company before receiving their package:

Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, The Netherlands, Northern Ireland, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden

We highly recommend that you shop at Fusselschwarm if they carry a similar item.

Which countries are you unable to ship?

AirMail services will not be available for the following countries:

Albania, American Samoa, Andorra, Anguilla, Barbados, Belize, Bhutan, Bolivia, Bouvet Island, British Virgin Islands, Burundi, Comoros, Congo (Rep.), Cuba, Curacao, Dem. People’s Republic of Korea, Djibouti, Dominican Republic, Ecuador, Equatorial Guinea, Estonia, Gambia, Gibraltar, Grenada, Guatemala, Guayana, Haiti, Honduras (Rep.), Iran, Iraq, Israel, Jamaica, Liberia, Lithuania, Malawi, Marshall Island, Mauritania, Mauritius, Mayotte, Monaco, Mongolia, Montenegro (Rep.), Nauru, Nepal, Nicaragua, Niger, Palau, Palestine, Panama (Rep.), Paraguay, Rwanda, Saint Lucia, Saint Vincent and the Grenadines, Slovakia, Slovenia, Somalia, South Sudan (Rep.), Sri Lanka, Libya, Sudan, Suriname, Swaziland, Syrian Arab Rep., Tajikistan, Tokelau, Tonga, Tunisia, Turkmenistan, Uganda, Uruguay, Vanuatu, Venezuela, Yemen, Kosovo

Please note that if an order were to be received by us from the listed country, we will cancel the order and refund in full the monetary value through the customer’s original payment.

AirMail - Package rates

Weight (Up to) Singapore Brunei and Malaysia Asia & The Pacific Rest of the World
250 g
$1.20
$2.70
$4.30
$6.20
500 g
$4.30
$9.30
$13.00
1 kg
$7.55
$16.65
$23.30
2 kg
$14.85
$33.20
$46.45

Terms of Service

Overview

This website is run by Juri Traustur. Throughout this website, the terms “we”, “our” and “us” refer to Juri Traustur. 

Legal Age 

By accessing this website, you understand that you are of legal age to view the contents which may be NSFW in some cases. Juri Traustur will not be held liable for any damages.

Name and Address Accuracy

You hereby provide with absolute accuracy, your Name, and Address when checking out on Juri Traustur. We will not be held responsible if any address error were to be made by you which in turn, the package is incorrectly delivered to the address which is provided by you at the time of checking out.

Digital and Physical Product Use

By downloading a Digital product and/or buying a Physical product from Juri Traustur, you are bound that you will not transmit or upload any pages to any third-party websites without the consent of the artist. These products are strictly meant for your own personal use only and will greatly help the artist to protect their copyrighted work from being used inappropriately.

Returns

All sales provided by Juri Traustur are final and we will not be liable for any unsatisfactory product received by you.

Information Retention

Juri Traustur will retain information from you such as name, address, contact number, and email address during checkout. This information will be held indefinitely unless we cease to operate after which, we will erase all data without delay to safeguard your privacy. Your credit or debit card details are stored by PayPal, therefore you are bound by the terms and conditions set by PayPal. We do not hold any credit or debit card detail on our website.

Service and Price Adjustments

We, at our sole discretion, may modify our product price and/or service (or part thereof) without notice at any time. We shall not be liable to you or any third party for any changes, modifications, or discontinuation of our product(s) and/or service(s).

Errors and Inaccuracies

We may introduce some errors and inaccuracies from time to time on product description, price, weight, dimension, and size. We have the right to amend the above-mentioned information without notice and without any unauthorized third-party action.

Indemnification

You agree to indemnify Juri Traustur, its owner, employees, artist(s), author(s), service provider(s), and publishers(s) from any claim or demand made by any third- party due to or arising from your breach of our Terms of Service.

Scroll to Top